Dear Prime Minister,
Happy Independence Day! Congratulations as you present the first Independence Day speech as the Prime Minister of India. Your election campaigning style, hard work, rising from a tea seller to the Prime Minister is an inspiration to the new India. Ideas are plenty, execution is reality. I understand the intricacies of governance. However, there are 5 things we could change quickly.
IRCTC Website: I understand our personable and ever smiling Railway Minister is working hard to make the rail & technology systems efficient. We talk about bullet trains from Mumbai – Ahmedabad. We expect apple quality from the IRCTC website. I planned a trip from Chennai to Coimbatore and the tickets are always sold out (a great problem to have). I used the online system to check the ticket prices and it was a conundrum to tackle. TATKAL booking never works and the site is jammed. The user interface is poor. With the country that hosts Infosys and Wipro Engineers, this should not be a difficult problem to solve and we just need to have the right minds in place.