Airtel Customer Service – Leased Line – A Letter to Sunil Mittal

Sunil Bharti Mittal,  Chariman, Airtel

Dear Sunil,

We are a distressed Airtel Customer. We pay approximately Rs. 300,000 per annum for Leased Line Connectivity. This is not a Broad band customer complaining, and your sales folks have walked into the office several times to earn our leased line business. However, I clearly do not see the quality in Customer Support after Sale. In the last 30 days the Internet has been down over 3 times. December 3, 2015 to  December 7, 2015 (understandable, because of the floods)   December 11, 2015 & December 26 – December 28, 2016 read more