British Airways – Online Check-In and Call Center Experience

I am a frequent flyer with British Airways and it is always great transiting through London and stopping over. You get to work with three different time-zones (US, Europe and India) and I cherish this experience. I flew from San Francisco(SFO) transiting through Dallas(DFW) and London(LHR) to my end destination Chennai(MAA) on Thursday, January 23rd, 2014.


My flight from San Francisco to Dallas was operated by American Airlines. As I need an Aisle seat to travel I always make it a point to do online check-in and pick a seat. On the British airways website, it re-directed me to the American Airlines site and was able to check in from SFO to Dallas and reserved an Aisle Seat for the 12:20 AM flight to Dallas. read more

First Timer’s CES Experience @ Las Vegas – ‘It was overwhelming’

Consumer Electronics Show, Las Vegas, Jan 7-Jan 10 , 2014- Lot have and would be written about the event, Here is the CES First Timer’s view. I wasn’t sure what to expect, however knew it would be a great experience (having heard a lot about CES from friends). ‘It was overwhelming’ – This was the way most attendees described the CES event. The show floor was spread across multiple locations and you would need a Global Positioning System to navigate through the exhibit floors. The CES team was extremely well organized with shuttle pick-up and drop from the hotel and from the conference center to Venetian (where there were multiple exhibit floors). read more