British Airways – Online Check-In and Call Center Experience

I am a frequent flyer with British Airways and it is always great transiting through London and stopping over. You get to work with three different time-zones (US, Europe and India) and I cherish this experience. I flew from San Francisco(SFO) transiting through Dallas(DFW) and London(LHR) to my end destination Chennai(MAA) on Thursday, January 23rd, 2014.

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SFO to DFW:
My flight from San Francisco to Dallas was operated by American Airlines. As I need an Aisle seat to travel I always make it a point to do online check-in and pick a seat. On the British airways website, it re-directed me to the American Airlines site and was able to check in from SFO to Dallas and reserved an Aisle Seat for the 12:20 AM flight to Dallas. read more

First Timer’s CES Experience @ Las Vegas – ‘It was overwhelming’

Consumer Electronics Show, Las Vegas, Jan 7-Jan 10 , 2014- Lot have and would be written about the event, Here is the CES First Timer’s view. I wasn’t sure what to expect, however knew it would be a great experience (having heard a lot about CES from friends). ‘It was overwhelming’ – This was the way most attendees described the CES event. The show floor was spread across multiple locations and you would need a Global Positioning System to navigate through the exhibit floors. The CES team was extremely well organized with shuttle pick-up and drop from the hotel and from the conference center to Venetian (where there were multiple exhibit floors). read more